Email Addy
Write to addy@trulata.com from the email you sign in with, and Addy gets the work done and replies, the same as asking in your dashboard.
#How to email her
- Write to addy@trulata.com from the email address that holds your seat on TruLata. If our team runs your account, any address at your company's own email domain works too.
- Say what you want in plain words, the same way you would ask in the dashboard. Attach photos or files if the job needs them.
- Addy reads it, does the work and replies on the same thread.
#What works well by email
Requests you think of away from your desk: "Add these three photos to the gallery page", "Our hours change to 8 to 6 starting Monday, update the website and Google", "Send me last month's leads with where each came from".
Forward a message and say what to do with it: "This customer asked about financing. Add them as a lead and tell me what we should say."
#Approvals by email
Anything that spends money waits for your clear yes. Addy says exactly what she will do in her reply, and goes ahead when you answer yes.
#Questions
Can my teammates email her?
Yes, from the address that holds their seat on your account.
I wrote from a personal address and nothing happened.
Write from the address that has a seat on your account, or add that address on the Team tab.
Related articles
Ask Addy in your dashboard. She answers from your own numbers, does the job for you, or opens a ticket for a person. Or email support@trulata.com and a person on our team replies.

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